IBM Support

Red Alert - New root CA (Certificate Authority) certificate must be installed before 29 January 2018 to continue using SMP/E RECEIVE ORDER to retrieve IBM z/OS platform PTFs

General Page

The z System Software community releases support bulletins to let you know about critical problems in a product that runs on a zSeries server.
 

Date: 2018.01.22


Title:

New root CA (Certificate Authority) certificate must be installed before 29 January 2018 to continue using SMP/E RECEIVE ORDER to retrieve IBM z/OS platform PTFs


Users Affected:

All users that use the SMP/E RECEIVE ORDER command to retrieve PTFs and HOLDDATA.


Description:

The server certificates for the RECEIVE ORDER servers are being replaced with new ones from DigiCert. This will cause SMP/E RECEIVE ORDER to fail with SSL authentication error beginning 29 January 2018 unless the DigiCert root CA certificate is installed on your system.


Recommended Actions:

Option 1: Obtain and install the DigiCert root CA certificate by following the directions in this Washington Systems Center Flash:

                https://www.ibm.com/support/techdocs/atsmastr.nsf/WebIndex/FLASH10884

Option 2: Beginning 29 January 2018, use Shopz to order PTFs until the new certificate is installed. For more information, see the Shopz User's Guide topic about z/OS Service:

                http://www.ibm.com/software/shopzseries/ShopzSeries_public.wss?action=hgservords

Option 3: If you have access to ServiceLink, the Service Request and Delivery (SRD) function can be used to order PTFs beginning 29 January 2018 until the new certificate is installed.


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Document Information

Modified date:
21 September 2022

UID

ibm10960189