IBM Support

Rational Robot GUI script record or playback throws Application error when closing Internet Explorer 6 browser on a system that has .NET 2.0 Framework installed

Troubleshooting


Problem

When using IBM® Rational® Robot, testing an application in Microsoft® Internet Explorer 6 (IE6) may have either of the following errors when closing the IE6 browser on a machine that has the Microsoft .NET 2.0 Framework installed.

Symptom

Testing an application in Internet Explorer 6 may have either of the following errors when closing the browser:

GDI+ Window: iexplore.exe - Application Error

or

SQA Spy: iexplore.exe - Application Error

or


Resolving The Problem

To resolve this issue, in Robot -> Tools -> Extension Manager, uncheck all extensions that are not being used, particularly the Microsoft .NET extension. Restart Robot to have these changes take effect.


[{"Product":{"code":"SSSHDX","label":"Rational Robot"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Recording","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0;7.0.1;7.0.1.1;7.0.0.3;7.0.1.2;7.0.0.4;7.0.1.3;7.0.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 June 2018

UID

swg21268716