Troubleshooting
Problem
Rational Change 5.3.1.1 iFix 03 supports Internet Explorer 11 (compatibility mode).
Environment
Rational Change 5.3.1.1 iFix 03 with Internet Explorer 11 configured in compatibility mode.
Resolving The Problem
Rational Change 5.3.1.1 iFix 03 now support Internet Explorer 11 in Compatibility mode. To configure Rational Change server to work with Internet Explorer 11, follow below mentioned steps.
1. Setup Internet Explorer in compatibility mode for Rational Change application URL. To know how to setup Internet Explorer 11 in compatibility mode, refer http://windows.microsoft.com/en-IN/internet-explorer/use-compatibility-view
2. Stop Rational Change server.
3. Open <CHANGE_APP_HOME>/WEB-INF/web.xml in a text editor.
4. Add below entry to web.xml, just before the line "<!-- The encoding filter needs to be first to correctly commit the".
<filter>
<filter-name>IECompatibleFilter</filter-name>
<filter-class>com.telelogic.cs.filters.IEEmulateFilter</filter-class>
<init-param>
<param-name>emulateMode</param-name>
<param-value>IE=10</param-value>
</init-param>
</filter>
<filter-mapping>
<filter-name>IECompatibleFilter</filter-name>
<url-pattern>/*</url-pattern>
</filter-mapping>
5. Save web.xml file.
6. Start the Rational Change server.
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Document Information
Modified date:
17 June 2018
UID
swg21700247