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Quote Expiration Policy

Question & Answer


Question

Quote Expiration Policy

Answer

Quote Expiration Policy

The expiration date for quotes is determined bythe following configurations:

  • Recalculate Expiration Date rule
  • Default Expiration Period (Number of Days) rule

    The default value is 30 days after the current date.

If a Field Sales Representative overrides the expirationdate in a quote the date entered is in effect for the lifecycle ofthe quote or until the Field Sales Representative enters anotherdate.

If a Field Sales Representative does not overridethe expiration date in a quote the expiration date is computed bythe system. When a quote is presented to a customer:

  • If the quote does not already contain an expirationdate the expiration date stamped in the quote is computed as follows:

    Current date+ Default Expiration Period (Number of Days)

  • If the quote already contains an expiration datethe expiration date stamped in the quote is computed as follows:

    Expiration date + Default Expiration Period (Numberof Days)

    Note: The expiration dateis computed only if the Recalculate Expiration Date rule is activatedand the Field Sales Representative has not overridden the expirationdate in the quote.

If a customer rejects a quote and if the RecalculateExpiration Date rule has not been activated the expiration date isnot recomputed and it remains the same. However if the RecalculateExpiration Date rule has been activated the expiration date in thequote is recomputed as follows:

Current date+ Default Expiration Period (Number of Days)


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Document Information

Modified date:
08 December 2018

UID

ibm10760729