Troubleshooting
Problem
Sometimes the Project Adapter DLL, MXMSProject.DLL, will not register in Windows 7 or other 64 bit Windows operating systems.
Symptom
We believe there is an issue with the installation program with 64-bit environments where it wasn't using the correct REGSRV32.EXE to register the Project Adapter DLL (MXMSProject.dll).
Please unregister the DLL in its current location and then use the REGSVR32.EXE in the Windows/SYSWOW64 folder which contains the correct REGSVR32.EXE used for registering 32-bit DLL's in a 64-bit environment.
This may be resolved by running the installation in compatibility mode.
There is also this APAR reference:
http://www-01.ibm.com/support/docview.wss?uid=swg1IV03100
Resolving The Problem
To install the MXMSProject.dll on the client machine use the steps below:
1. On the client workstation. Open a DOS command prompt and navigate to the Maximo Project
client directory. Execute the following command to un-register the dll
Windows/System32/regsvr32 -u MXMSProject.dll
2. Replace the MXMSProject.dll in the client directory.
3. Back to the DOS command prompt - register the new dll with the command:
Windows/SYSWOW64/regsvr32 MXMSProject.dll
If this does not solve your problem, please open a PMR with Maximo Support.
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Document Information
Modified date:
17 June 2018
UID
swg21678228