IBM Support

Pricing information is coming as zero for cancelled line

Question & Answer


Question

Whenever we are cancelling any line item, all the values the line price info is becoming as zero. Is it the expected behavior?

Answer

When we create an order and then cancel it right away or through changeRelease, the lineprice info changes to zero. As the lines are cancelled Sterling do not store the line price anymore.
This is working as per design.  

[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"ARM Category":[{"code":"a8m0z000000cy00AAA","label":"Orders"}],"ARM Case Number":"TS011900473","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Product Synonym

Sterling OMS

Document Information

Modified date:
20 April 2023

UID

ibm16984985