The port range '9303-9323' in parameter 'NodeJS Services port range' located in 'Environment' is invalid.

Troubleshooting

Problem

When attempting to start the service in Cognos Configuration, a verification error "The port range '9303-9323' in parameter 'NodeJS Services port range' located in 'Environment' is invalid". Please choose a port range that includes at least '10' available ports.

Symptom

The port range '9303-9323' in parameter 'NodeJS Services port range' located in 'Environment' is invalid. Please choose a port range that includes at least '10' available ports.

Cause

New Feature added to 11.1.2 in Cognos Configuration. The default 9303-9323 port spread in Cognos Configuration is used for Mobile, Dashboard and Data Platform.

Environment

Cognos Analytics 11.2

Diagnosing The Problem

Specifies a port range to be used by the NodeJS Service.

Resolving The Problem

Ensure that you specify a port range that includes at least 10 available ports.

Cognos Configuration tool > Environment:

Related Information

New node-service property in Cognos Configuration

Document Location

Worldwide

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