Troubleshooting
Problem
When trying to log on to a TM1 server in Planning Analytics for Excel a HTTP 404 error appears.
Symptom
HTTP 404 error
Cause
Misconfiguration in OPS console.
The Client skipped one parenthesis in pmhub.xml for the "pmhubURLs" option.
Resolving The Problem
Make sure the correct syntax is applied throughout the entire pmhub.xml. In this case the opening brackets where missing as can be seen in this example:
var pmhubURLs = "http://servername1:port","http://servername2:port"];
it needs to be like this
var pmhubURLs = ["http://servername1:port","http://servername2:port"];
[{"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Planning Analytics","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.0","Edition":"All Editions","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
15 June 2018
UID
swg22008975