IBM Support

Permissions required to use location services in the background

Release Notes


Abstract

With iOS 13, users need to explicitly grant permissions to allow apps to track location in the background.

Content

After the enrolment, MaaS360 displays a dialog at the startup to request permissions that are required to perform periodic health checks and identify the location. Users can grant the required permissions by selecting either Allow While Using App or Allow Once option.

Note: If the users select Don’t allow option, administrators cannot track the location of the device in MaaS360 portal.

Promptafterenrollment

Periodically, iOS displays pop-ups in iOS 13, allowing users to choose whether they want to continue to give MaaS360 app background access to the location.

SecondPrompt

Note: Users must select Always Allow option to grant MaaS360 the permissions to work with location-based services such as geofencing.

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSXX","label":"IBM MaaS360"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.96","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
29 August 2019

UID

ibm11072274