Troubleshooting
Problem
After connecting to your Cognos Analytics server within Microsoft Office Powerpoint, the Open button becomes greyed out and you cannot click on it. Issue does not occur with any other Microsoft Office application
Cause
APAR PI81958 DISABLED OPEN MENU FROM POWER PLAY APPLICATION USING COGNOS FOR
GO OFFICE
Resolving The Problem
Download the Cognos Microsoft Office 10.2.2.0 IF1046 found in the IBM Fix Central
[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Administration and Configuration v11x","Platform":[{"code":"PF033","label":"Windows"}],"Version":"11.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
15 June 2018
UID
swg22010616