Offline installation of PM2 fails with the "An error occurred while installing pm2@3.2.2" error message

Troubleshooting

Problem

When you install PM2, which is used by Design Room ONE, in an environment without an Internet connection, the result is the error:

An error occurred while installing pm2@3.2.2

Symptom

The complete error message appears as follows:

=============================================================================
PM2 is licensed under GNU AGPL v3.0 (https://github.com/Unitech/pm2/blob/master/GNU-AGPL-3.0.txt).
Do you want to install pm2? [Y|n]
Installing pm2 from downloaded/pm2.npmbox...
 __
Unboxing downloaded/pm2.npmbox...
 __
  Unpacking downloaded/pm2.npmbox...
 __
  Installing pm2@3.2.2...
 __
An error occurred while installing pm2@3.2.2.
 __
pm2@3.2.2 was not installed.
  Done.
 __
  _
{Error: getaddrinfo ENOTFOUND registry.npmjs.org registry.npmjs.org:443_ _at errnoException (dns.js:50:10)_
_at GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:92:26)_ _code: 'ENOTFOUND',_ _errno: 'ENOTFOUND',
_ _syscall: 'getaddrinfo',_   _hostname: 'registry.npmjs.org',_   _host: 'registry.npmjs.org',_ _port: 443,
_ _parent: 'rechoir'}
_ _
Process of unboxing downloaded/pm2.npmbox terminated unexpectedly!
=============================================================================

Cause

Unknown

Diagnosing The Problem

Resolving The Problem

WORKAROUND

The workaround consists of two sets of steps:

Online machine
Offline machine

Online machine:

Install
```
pm2
```
with the command:
```
npm install -g pm2@3.2.2
```
(This step is not needed if you already ran the
```
install-dr.js
```
script according to the Installation Instructions at the DevOps Community DESIGN ROOM ONE site)
Get the
```
npm
```
global directory with command:
```
npm config get prefix
```
Change the directory to the one from Step 2 with the command:
```
cd
```
Create an archive of the contents of the sub folder:
```
node_modules/pm2
```
Add all
```
pm2*.*
```
files (for example,
```
pm2.cmd
```
) from the folder in Step 2 to the archive

Offline machine:

Copy the archive
Get the
```
npm
```
global directory with the command:
```
npm config get prefix
```
Change the directory to the folder in Step 2 of Offline machine with the command:
```
cd
```
Extract a copy of the
```
pm2*.*
```
files from the archive to the folder in Step 2 of Offline machine
Extract
```
pm2
```
to the
```
node_modules
```
sub folder of the folder in Step 2 of Offline machine

Document Location

Worldwide

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYK2S","label":"Rational Software Architect Designer"},"ARM Category":[{"code":"a8m0z000000bmSgAAI","label":"Rational Software Architect->Installation"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"All Version(s)","Line of Business":{"code":"LOB45","label":"Automation"}}]

Product Synonym

RSAD; DR ONE

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Document Information

Modified date:
29 May 2020

UID

ibm11168714

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