IBM Support

NullReferenceException when logging into Taskmaster Web for IBM Datacap Taskmaster Capture

Troubleshooting


Problem

When logging into Taskmaster Web for an application using SQL or Oracle databases, a NullReferenceException error occurs. Recent exception in /tmweb.net/buttons.aspx – support information System.NullReferenceException: Object reference not set to an instance of an object

[{"Product":{"code":"SSZRWV","label":"IBM Datacap"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0.1;8.0.0;7.6;7.5 SP1;7.1 SP1;7.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
17 June 2018

UID

swg21570603