Troubleshooting
Problem
Not Able ToLaunch Configurator > System repeatedly downloads and reinstalls J2RE 1.3.1_12 java plugin yantra 40 sp3 50 sp2 jre jdk sdk
Symptom
Not Able ToLaunch Configurator > System repeatedly downloads and reinstalls
J2RE 1.3.1_12 java plugin yantra 40 sp3 50 sp3
PART: Platform 4.0
SP3 Platform
COMPONENT: Configurator - Java Plugin
WEB BROWSER:
Internet Explorer - 6.0 sp1
Cause
Resolving The Problem
dcm40sp3, needs 1.3.1 base java plugin
similarly Yantra 5.x and 7.x needs
1.3.1_09 java plugin
If you have ONLY a more recent version like
1.3.1_12,
the config applet tries to download its 'needed plugin' but sun
java will automatically suggest the latest 1.3.1_12,
which successfully
downloads and then has a problem again, because it isnt the version the applet
expects.
To get this running successfully, you will need to install
1.3.1 base available
on
http://java.sun.com/products/archive/j2se/1.3.1/index.html
or
http:/
/java.sun.com/products/archive/j2se/1.3.1_09/index.html
also accessible
to Yantra Support
in:
\\maui\support\Methodology\Infrastructure_Tools\Java\javaplugin
j2
re-1_3_1-win.exe and its associated jinstall-131-win32.rar
file
or
j2re-1_3_1_09-windows-i586.exe and its zipped version
j2re-1_3_1_09-windows-i586.zip
Install this and then open a new browser
and launch 40sp3 or 5.0 sp2 and then launch config and you should be all
fine.
-------------------------------------------------------------------
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Yantra Install Guide does advise the users to install the 1.3.1 base
version / 1.3.1_09 from the
link
http://java.sun.com/products/plugin/1.3.1/jinstall-131-win32.cab#Version
=1,3,1,0
but doesn't advise what to do if a more current version is
already installed on the client.
Historical Number
PRI49355
Product Synonym
[<p><b>]Fact[</b><p>];
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Document Information
Modified date:
16 June 2018
UID
swg21549302