IBM Support

Not Able ToLaunch Configurator > System repeatedly downloads and reinstalls J2RE 1.3.1_12 java plugin yantra 40 sp3 50 sp2 jre jdk sdk

Troubleshooting


Problem

Not Able ToLaunch Configurator > System repeatedly downloads and reinstalls J2RE 1.3.1_12 java plugin yantra 40 sp3 50 sp2 jre jdk sdk

Symptom

Not Able ToLaunch Configurator > System repeatedly downloads and reinstalls J2RE 1.3.1_12 java plugin yantra 40 sp3 50 sp3


PART: Platform 4.0 SP3 Platform
COMPONENT: Configurator - Java Plugin
WEB BROWSER: Internet Explorer - 6.0 sp1

Cause

Resolving The Problem

dcm40sp3, needs 1.3.1 base java plugin
similarly Yantra 5.x and 7.x needs 1.3.1_09 java plugin

If you have ONLY a more recent version like 1.3.1_12,
the config applet tries to download its 'needed plugin' but sun java will automatically suggest the latest 1.3.1_12,
which successfully downloads and then has a problem again, because it isnt the version the applet expects.

To get this running successfully, you will need to install 1.3.1 base available on
http://java.sun.com/products/archive/j2se/1.3.1/index.html
or
http:/ /java.sun.com/products/archive/j2se/1.3.1_09/index.html

also accessible to Yantra Support in:
\\maui\support\Methodology\Infrastructure_Tools\Java\javaplugin

j2 re-1_3_1-win.exe and its associated jinstall-131-win32.rar file
or
j2re-1_3_1_09-windows-i586.exe and its zipped version j2re-1_3_1_09-windows-i586.zip

Install this and then open a new browser and launch 40sp3 or 5.0 sp2 and then launch config and you should be all fine.

------------------------------------------------------------------- -----
Yantra Install Guide does advise the users to install the 1.3.1 base version / 1.3.1_09 from the link
http://java.sun.com/products/plugin/1.3.1/jinstall-131-win32.cab#Version =1,3,1,0

but doesn't advise what to do if a more current version is already installed on the client.

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Historical Number

PRI49355

Product Synonym

[<p><b>]Fact[</b><p>];

Document Information

Modified date:
16 June 2018

UID

swg21549302