Troubleshooting
Problem
When attempting to login an error is presented.
Error: 500
User Profile Service : Internal Server Error
Caused by: post to
v1/login"
Symptom
Error: 500
User Profile Service : Internal Server Error<br> Caused by: post to
v1/login"
From the logs.
[8/24/16 1:42:59:715 CDT] 0000007a
com.ibm.ws.webcontainer.util.ApplicationErrorUtils E
SRVE0777E: Exception thrown by application class
'org.apache.wink.server.internal.RequestProcessor.handleRequest:195'
javax.servlet.ServletException: java.lang.NoClassDefFoundError:
org.bouncycastle145.asn1.ASN1Sequence
Caused by: java.lang.NoClassDefFoundError:
org.bouncycastle145.asn1.ASN1Sequence
Cause
bcprov-jdk14-145.jar is missing from ~cognos~\jre\lib\ext
Resolving The Problem
Add missing file bcprov-jdk14-145.jar to ~cognos~\jre\lib\ext
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Document Information
Modified date:
15 June 2018
UID
swg21990857