Troubleshooting
Problem
When installing Microsoft Windows XP using a non-IBM USB floppy diskette drive on a drive that requires a driver during installation, the USB floppy diskette drive is not recognized throughout the installation. When Windows XP looks for the driver the second time, it will not be able to see the USB floppy diskette drive and will prompt the user for the driver (SCSI, SATA, RAID) again. The installation will never get past this point.
Resolving The Problem
Source
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RETAIN tip: H182189
Symptom
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When installing Microsoft Windows XP using a non-IBM USB floppy diskette drive on a drive that requires a driver during installation, the USB floppy diskette drive is not recognized throughout the installation. When Windows XP looks for the driver the second time, it will not be able to see the USB floppy diskette drive and will prompt the user for the driver (SCSI, SATA, RAID) again. The installation will never get past this point.
Affected configurations
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The system may be any of the following IBM IntelliStation workstations:
- An IntelliStation A Pro, type 6224, any model
- An IntelliStation M Pro, type 6220, any model
- An IntelliStation M Pro, type 6230, any model
Solution
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This is a Microsoft limitation.
Affected configurations
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If installing Windows XP using a USB floppy diskette drive, use one of the following drives in the approved and available IBM Option kit part number 05K9276:
- Device ID = VID: 057B and PID: 0000 for SONY external USB floppy diskette drive, Sony part number 09K9835
- Device ID = VID: 0644 and PID: 0000 for TEAC external USB floppy diskette drive, IBM replacement part number (FRU) 13N6752
Additional information
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Windows XP is working as designed. Windows text mode setup can recognize only a few USB floppy diskette drives listed in the file txtsetup.sif.
The following USB floppy diskette drives are listed in the file txtsetup.sif and are supported:
- USB\VID_03EE&PID_6901 ; Mitsumi USB floppy diskette drive
- USB\VID_057B&PID_0000 ; YEData USB floppy diskette drive, Sony part number 09K9835
- USB\VID_0644&PID_0000 ; TEAC USB floppy diskette drive IBM option part number 27L4226, FRU 05K9283
The following USB floppy diskette drives are not listed in the file txtsetup.sif and are not supported:
- USB\VID_03F0&PID_2001 ; HP
- USB\VID_054C&PID_002C ; Sony
- USB\VID_057B&PID_0001 ; YEData
- USB\VID_0409&PID_0040 ; NEC
- USB\VID_0424&PID_0FDC ; SMSC
Document Location
Worldwide
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Document Information
Modified date:
29 January 2019
UID
ibm1MIGR-56064