Troubleshooting
Problem
The Deployment Health Table is showing a status inconsistent with configured thresholds. The dashboard should show green for a value below the lower threshold, yellow if the value is between the upper and lower limits, and red for a value above the upper limit.
The Dashboard is not reflecting the value on the managed unit.
The Dashboard is not reflecting the value on the managed unit.
Cause
The threshold was changed and there has been no restart of the GUI since the change.
Resolving The Problem
Whenever any threshold is changed, the portal must be refreshed (or the CLI command restart gui must be run) for all the managed units. This is working as designed. Because these thresholds are not often changed, it should not be common to restart the GUI to pick up the changes. However, a change to this behavior is being reviewed for version 11.2.
Note that when viewing and changing thresholds, it might not be evident that a managed unit's (MU) setting is different from the Central Manager's (CM). When a setting is changed, you need to distribute the configuration profile to push the change out to all the MUs to reflect the current threshold in the CM.
Document Location
Worldwide
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Document Information
Modified date:
14 August 2019
UID
ibm10967403