Announcement: End of Support for the IBM MQ Appliance M2001

News

Abstract

IBM will withdraw support for the IBM MQ Appliance M2001 on 10 July 2023.

Content

What are the end of support dates for the IBM MQ Appliance M2001?
What replacement products are available?
How do I check which version I am currently running?
Is any information available to help me upgrade to a later version?
Can I purchase a support extension for my current version?
Is documentation still available for this product?
Is maintenance still available for this product?

What are the end of support dates for the IBM MQ Appliance M2001?

IBM MQ Appliance 9.0.0 was provided only as a Continuous Delivery (CD) release, while later firmware provided both CD and Long Term Support (LTS) releases.

Product	Version	Release Date	End of Support	Platforms
IBM MQ Appliance M2001	Hardware	10 Jun 2016	10 Jul 2023	8436-55X
IBM MQ Appliance M2001	9.2.x CD, 9.2.0 LTS	23 Jul 2020		8436-55X
IBM MQ Appliance M2001	9.1.x CD, 9.1.0 LTS	23 Jul 2018	30 Sep 2021	8436-55X
IBM MQ Appliance M2001	9.0.x CD	18 Nov 2016	9 Sep 2020	8436-55X
IBM MQ Appliance M2001	8.0.0	10 Jun 2016	30 Apr 2020	8436-55X

What replacement products are available?

The following replacement products are available.

For the IBM MQ Appliance M2001 8.0.0, 9.0.x CD, 9.1.0 LTS, 9.1.0 CD, 9.2.0 LTS and 9.2.x CD:
- IBM MQ Appliance M2003 9.3.x
- IBM MQ Appliance M2002 9.3.x, which IBM intends to make available in the future
- IBM MQ Appliance M2002 9.2.x

How do I check which version I am currently running?

In the MQ Appliance Web UI, use the ?⃝ > About menu option:

IBM MQ Appliance version window in Web UI

Alternatively, follow the IBM Documentation for the IBM MQ Appliance instructions to display the version from the CLI. The IBM MQ Appliance M2001 is Machine Type-Model 8436-55X:

mqa# show version

Serial: 0000000
Version: MQ00.9.2.3.0
Level: p923-L210708
Build: 333949mq
Build Date: 2021/06/29 09:23:39
Watchdog Build: MQ00.9.2.3.0
Installed DPOS: MQ00.9.2.3.0
Running DPOS: MQ00.9.2.3.0
XML accelerator: embedded
Machine Type: 8436
Model Type: 55X

See how upgrading from MQ to MQ Advanced leads to smoother and safer operations

Is any information available to help me upgrade to a later version?

The IBM Documentation for the IBM MQ Appliance includes information to assist you in migrating between MQ Appliance firmware versions and to new MQ Appliance hardware:

Can I purchase a support extension for my current version?

No support extensions are offered for the IBM MQ Appliance M2001, but IBM Services are available to assist with MQ Appliance upgrades. Contact your IBM Client Executive or IBM Software Representative for more details.

US Customers should contact Customer Support Operations at 1-877-426-6006, option #2. If you provide your IBM customer number, they can quickly find your sales representative.

Customers in other geographies should refer to the IBM directory of worldwide support contacts to find sales contact numbers in your region:

IBM Directory of Worldwide Contacts

Is documentation still available for this product?

Yes. IBM Documentation for the IBM MQ Appliance is available online. Customer-installable documentation and PDFs are also available for download:

IBM MQ Appliance M2001 Documentation

Is maintenance still available for this product?

Firmware updates for the IBM MQ Appliance M2001 are available at: Recommended Fixes for IBM MQ.

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