IBM Support

TM1 server fails to start

Troubleshooting


Problem

8300 [] ERROR 2019-05-20 16:19:36.028 TM1.Server E15) Server unable to listen on port 12366. Please check the log file for further details.
8300 [] INFO 2019-05-20 16:19:36.030 TM1.Server The server is coming down...
8300 [] INFO 2019-05-20 16:19:36.034 TM1.Server Server shutdown, elapsed time 0.00 seconds
11128 [] ERROR 2019-05-20 16:19:36.051 TM1.Server Error generating session keys
11128 [] ERROR 2019-05-20 16:19:36.051 TM1.Server CreateSvrKeys failed

Cause

12366 port is not within the valid range allowed for HttpPortNumber and PortNumber
Valid port values are between 5000 and 49151

Resolving The Problem

1. Open the tm1s.cfg file
2. Change both the below properties to any valid port between 5000 and 49151
PortNumber
HTTPPortNumber
3. Save the tm1s.cfg file
4. Start TM1 server

Document Location

Worldwide

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Document Information

Modified date:
21 May 2019

UID

ibm10885148