Troubleshooting
Problem
Using a F5 load balancer then running a report, the report seems to freeze and, in the F12 (developer tools) returns a script like the following:
SCRIPT7002: XMLHttpRequest: Network Error 0x2ef3
Environment
F5 Load Balancer
Diagnosing The Problem
When hitting the dispatchers directly, each of them are able to run the report as expected.
Resolving The Problem
Issue lies within the F5 Load Balancer and is resolved after changing default persistence profile on F5 Load balancer from "cookie" to "destination address".
Document Location
Worldwide
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"Load Balancer","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0.x","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Was this topic helpful?
Document Information
Modified date:
19 March 2019
UID
ibm10876020