Question & Answer
Question
Consider the need for a Store Operations leader to login into different stores on multiple tabs.
Since he manages store operations for all stores, he has to login to multiple stores for day-to-day management.
On logging in with users for different stores in multiple tabs, any actions like searching for shipment results a screen hanging situation.
Is using multiple tabs on the same browser supported?
Cause
The cause of the error is due to CSRF authentication.
The jsessionid used for CSRF token is unique per browser session which is validated on the server when we receive a request.
The login on a different tab with a different user invalidates the jsessionid and thus results in the error.
Answer
It is recommended to use a new session (instead of new window or new tab) for the scenario discussed.
All the supported browsers work without any errors for multiple logins with a new session.
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Document Information
Modified date:
28 February 2019
UID
ibm10874390