Troubleshooting
Problem
After upgrading Control Center from 6.1.0.1 to 6.1.0.2 can no longer run Reports in Cognos or use the workspaces in the Web Console.
Symptom
ERROR, "[Start Service]", "CFG-ERR-0106 IBM Cognos Configuration did not receive a response from the IBM Cognos service in the time allotted.
Check that IBM Cognos service is available and properly configured."
Check that IBM Cognos service is available and properly configured."
Cause
Cognos service is not starting from runEngine.sh
Environment
Solaris
Resolving The Problem
- Update startwlp.sh with the MAX_PERM_SIZE="-XX:MaxPermSize=512m" for Solaris.
- Modify cogconfigSCC.sh to use startup.sh instead of cogconfig,sh -s for Solaris.
Document Location
Worldwide
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Component":"Cognos","Platform":[{"code":"PF027","label":"Solaris"}],"Version":"6.1.02","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
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Document Information
Modified date:
17 December 2019
UID
ibm10869344