Troubleshooting
Problem
The following Remote Supervisor Adapter (RSA) event may be logged: RSA event from Node 2: SERVPROC Machine check asserted for Card or Link - SPINT, Remote Node, Link 3
Resolving The Problem
Source
RETAIN tip: H193603
Issue
The following Remote Supervisor Adapter (RSA) event may be logged:
RSA event from Node 2:
SERVPROC Machine check asserted for Card or Link - SPINT, Remote Node, Link 3 |
Affected configurations
The system may be any of the following IBM servers:
- System x3950 E, type 8874, any model
- System x3950 E, type 8879, any model
- System x3950, type 8872, any model
- System x3950, type 8878, any model
- xSeries 460, type 8872, any model
- xSeries MXE-460, type 8874, any model
This tip is not option specific.
This tip is not software specific.
Additional information
This is working as designed.
The server containing this RSA event log is recording an event from another node connected by scalability cables. The actual fault has occurred on one of the member nodes. To determine the issue, the system event log of the remote node should be analyzed. This can be determined by examining the remote link events.
In the following example, a memory DIMM failure on Node 1 of a four node configuration occurred. Node 1 records the error event. Nodes 2, 3 and 4 also detected the error and records the event as a Remote Node event, along with the link the error was transmitted across.
The user can trace the scalability cable to the failing system. If viewing the RSA log of Node 2, the SPINT event was reported across link 3. The scalability cable connects from link/port 3 of Node 2 to link/port 3 of Node 1. Refer to the User's Guide or Problem Determination and Support Guide for supported cable diagrams.
Example:
Node 1 RSA log event:
SERVPROC 05/08/08 05:50:59 SPINT reported a Machine Check on Memory Card 1, DIMM 02 |
Node 2 RSA log event:
SERVPROC 05/08/08 05:53:20 Machine check asserted for Card or Link - SPINT, Remote Node, Link 3 |
Node 3 RSA log event:
SERVPROC 05/08/08 05:53:57 Machine check asserted for Card or Link - SPINT, Remote Node, Link 2 |
Node 4 RSA log event:
SERVPROC 05/08/08 05:55:38 Machine check asserted for Card or Link - SPINT, Remote Node, Link 1 |
Note: Unless other cable or scalability port issues are detected, replacement of scalability cables or the scalability cartridge should not be required.
Document Location
Worldwide
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Document Information
Modified date:
29 January 2019
UID
ibm1MIGR-5076529