IBM Support

MustGather: Directions for collecting Transformation Extender version information

Troubleshooting


Problem

When the IBM WebSphere Transformation Extender (WTX) or IBM Transformation Extender (ITX) support team needs to see what version of the product is installed, they will ask you to run a script that outputs product version and installed patch information.

Resolving The Problem

The version script gathers the current product version information including what patches are installed. The script name varies by major version release of the product.

The command for printing version information to the screen is listed below.
 
dtxver

The support team will need the information provided by dtxver within a file. The output of the dtxver executable can be piped to a file.
 
dtxver > [filename]

Example commands are shown in gray under each instruction.

Microsoft® Windows®
cd \IBM\TransformationExtender_v.r.m
 or
cd \IBM\WebSphere Transformation Extender v.r.m
dtxver > dtxver_windows.txt
  1. Open a command prompt.
  2. Change directory to the installation directory.
  3. Type dtxver > [filename]at the command line.

UNIX®
cd /TX_INSTALL_DIR/
. ./setup
cd libs
dtxver > dtxverlibs_unix.txt
cd ../bin
dtxver > dtxverbin_unix.txt
  1. Open a session to the UNIX server.
  2. Change directory to the installation directory,
  3. Type . ./setup at the command line.
  4. Change directory to the libs directory within the installation directory.
  5. Type dtxver > [filename].
  6. Change directory to the bin directory within the installation directory,
  7. Type dtxver > [filename].

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSVSD8","label":"IBM Transformation Extender"},"ARM Category":[{"code":"a8m0z000000bnyxAAA","label":"Must Gather \/ Troubleshooting \/ Debugging"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"10.0.0;10.0.3;10.1.0;8.4.1;9.0.0"}]

Product Synonym

Ascential DataStage TX Mercator

Document Information

Modified date:
30 November 2020

UID

swg21243594