IBM Support

Non-IBM USB floppy diskette drives not recognized during Windows XP install - IntelliStation A Pro (Type 6224), IntelliStation M Pro (Type 6220, 6230)

Troubleshooting


Problem

When installing Microsoft Windows XP using a non-IBM USB floppy diskette drive on a drive that requires a driver during installation, the USB floppy diskette drive is not recognized throughout the installation. When Windows XP looks for the driver the second time, it will not be able to see the USB floppy diskette drive and will prompt the user for the driver (SCSI, SATA, RAID) again. The installation will never get past this point.

Resolving The Problem

Source

RETAIN tip: H182189

Symptom

When installing Microsoft Windows XP using a non-IBM USB floppy diskette drive on a drive that requires a driver during installation, the USB floppy diskette drive is not recognized throughout the installation. When Windows XP looks for the driver the second time, it will not be able to see the USB floppy diskette drive and will prompt the user for the driver (SCSI, SATA, RAID) again. The installation will never get past this point.  

Affected configurations

The system may be any of the following IBM IntelliStation workstations:

  • An IntelliStation A Pro, type 6224, any model
  • An IntelliStation M Pro, type 6220, any model
  • An IntelliStation M Pro, type 6230, any model
Solution

This is a Microsoft limitation.  

Affected configurations

If installing Windows XP using a USB floppy diskette drive, use one of the following drives in the approved and available IBM Option kit part number 05K9276:

  • Device ID = VID: 057B and PID: 0000 for SONY external USB floppy diskette drive, Sony part number 09K9835
  • Device ID = VID: 0644 and PID: 0000 for TEAC external USB floppy diskette drive, IBM replacement part number (FRU) 13N6752
Additional information

Windows XP is working as designed. Windows text mode setup can recognize only a few USB floppy diskette drives listed in the file txtsetup.sif.
 
The following USB floppy diskette drives are listed in the file txtsetup.sif and are supported:

  • USB\VID_03EE&PID_6901 ; Mitsumi USB floppy diskette drive
  • USB\VID_057B&PID_0000 ; YEData USB floppy diskette drive, Sony part number 09K9835
  • USB\VID_0644&PID_0000 ; TEAC USB floppy diskette drive IBM option part number 27L4226, FRU 05K9283

The following USB floppy diskette drives are not listed in the file txtsetup.sif and are not supported:

  • USB\VID_03F0&PID_2001 ; HP
  • USB\VID_054C&PID_002C ; Sony
  • USB\VID_057B&PID_0001 ; YEData
  • USB\VID_0409&PID_0040 ; NEC
  • USB\VID_0424&PID_0FDC ; SMSC

 

Document Location

Worldwide

Operating System

IntelliStation Pro:Windows XP

[{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"QU00BHH","label":"IntelliStation Pro->IntelliStation A Pro->6224"},"Platform":[{"code":"PF033","label":"Windows"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"QU00QVX","label":"IntelliStation Pro->IntelliStation M Pro->6220"},"Platform":[{"code":"PF033","label":"Windows"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"QU00QWF","label":"IntelliStation Pro->IntelliStation M Pro->6230"},"Platform":[{"code":"PF033","label":"Windows"}],"Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
29 January 2019

UID

ibm1MIGR-56064

Page Feedback