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Microsoft Windows NT 4.0 will not install with more than 2GB of memory - Servers

Troubleshooting


Problem

Microsoft Windows NT 4.0 will not install with more than 2GB of memory.

Resolving The Problem

Source
RETAIN tip H166166

Symptom
System exception errors during the installation of Microsoft Windows NT.

Affected configurations

  • The system is any Netfinity server that supports more than 2GB of memory.
  • The system is configured with more than 2GB of memory.
  • Windows NT 4.0 is being installed on the system.
  • The system's diagnostics pass.

Solution
This situation occurs because of a problem with Windows NT 4.0. Check the Microsoft Web site for the availability of a permanent fix for this problem. ( http://www.microsoft.com )

Workaround
1. Remove enough memory to leave 2GB (two gigabytes ) or less installed.
2. Go into Set-up and configure the system for the new amount of installed system memory.
3. Install Windows NT 4.0 and SP4 pack or above. After you have fully configured and loaded Windows NT 4.0 (displaying the desktop), do the following: 1. Shut down Windows NT 4.0.
2. Reinstall all memory.
3. Go into set-up and configure the system for the new amount of installed memory.

NOTES
  • FixPack 4 or greater should be installed before the remaining memory is added.
  • Failure to follow the above steps will cause Windows 4.0 NT to crash at some point during the installation.

Document Location

Worldwide

Operating System

Older System x:Windows NT

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Document Information

Modified date:
28 January 2019

UID

ibm1MCGN-46RNRM