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Running paw.ps1 script fails to bring up one or more Planning Analytics Workspace services

Troubleshooting


Problem

When ./scripts/paw.ps1 is run from an elevated PowerShell session, one or more containers fail to come up with the following error message: 
  Cannot start service <service-Name>: failed to create endpoint <service-name> on network nat: HNS failed with error: The object already exists.
 

Environment

Windows Server 2016
 

Diagnosing The Problem

In an elevated PowerShell session, navigate to the PAW installation directory and run any of the following commands:
./scripts/paw.ps1 
./scripts/paw.ps1 start 
./scripts/paw.ps1 restart
One or more services should error out and fail to come up with the following error message: 
Cannot start service <service-Name>: failed to create endpoint <service-name> on network nat: HNS failed with error: The object already exists.
 

Resolving The Problem

From an elevated PowerShell session, navigate to the PAW installation directory and run the following commands in the specified order: 
  stop-service docker 
  start-service hns
  get-containernetwork | remove-containernetwork
  start-service docker
  ./scripts/paw.ps1

 

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"Component":"Planning Analytics Workspace","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Product Synonym

PAW; Planning Analytics Workspace

Document Information

Modified date:
11 January 2019

UID

ibm10794729