Troubleshooting
Problem
Team Content in Cognos Analytics is intermittently blank when accessing Cognos through the gateway <http://<servername>/ibmcognos>
Diagnosing The Problem
In the Apache configuration file, both BalancerMembers have route=1
Resolving The Problem
In Apache config, change one of the BalanceMembers to route=2 e.g.
<Proxy balancer://mycluster>
BalancerMember https://<servername1:9301> route=1
BalancerMember https://<servername2:9302> "route=2"
ProxySet stickysession=ROUTEID
</Proxy>
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"11.0.12","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
29 November 2018
UID
ibm10742821