Troubleshooting
Problem
Planning Analytics servers are configured with IntegratedSecurityMode 5 to use Cognos Analytics authentication (CAM Authentication)
When Users try to access the Planning Analytics For Excel (PAx) Cognos Analytics login window does not appear.Instead Users see the blank window.
Environment
Planning Analytics configured with IntegratedSecurityMode 5
Planning Analytics For Excel
Resolving The Problem
Make sure to put the correct CAMGatewayURL in PMHub configuration :
- Access http://<IP of PA Application Server>:9510/pmhub/pm/admin
- Expand configurations and select PMHub Security
CAMGatewayURL must be the same as ClientCAMURI set within the tm1s.cfg file
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
31 October 2018
UID
ibm10738031