Troubleshooting
Problem
Orders scheduled against inventory from other nodes get procured with transfer order. Once these transfer orders are received , the inventory Supply before getting to Onhand goes to intermediate status such as "Intransit", "Quality Audit" or "Weighed and Cubed" etc. During these status of Supply. Why does the releaseOrder API move these orders to Backorder status?
Symptom
The order gets backordered when the following steps are performed:
1. Create sales order, schedule the order, a Procurement Transfer Order (PTO) is created
2.Release the PTO, Create shipment and confirm the shipment,
3. Inventory supply is in Intransit status
4. Now release the Sales Order
Cause
The user needs to validate the demand being updated in process modeling based on that Inventory consideration matrix should be set. If you set corresponding supply to demand in Global Inventory Visibility (GIV) -> Inventory consideration matrix, order is correctly scheduled against "Intransit".
Resolving The Problem
1. If you want the order to be released when the PTO is in Intransit status, please enable the Allocated Demand for Supply Type Intransit in GIV->Supply Types, Demand Types and Considerations.
2. If the order gets Backordered on click of Release and then when the order tries to schedule if you do not want a new PTO to be created then you need to enable Scheduled Demand Type for Supply Type In Transit in GIV->Supply Types, Demand
Types and Considerations.
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Document Information
Modified date:
12 October 2018
UID
ibm10734675