IBM Support

Getting java popup error while launching the GUI console.

Troubleshooting


Problem

When trying to download and launch the GUI Console from the IBM Control Center launch page get a java popup error.

Application Blocked for Security. Failed to validate certificate. The application will not be executed.

image-20181004144945-2

Symptom

Can not launch the GUI console unless CRL checking is turn off in Java Control Panel

Cause

Using Oracle java version "1.8.0_161" on the client Windows system.

Diagnosing The Problem

More information will show the following stack

image-20181004145751-1

Resolving The Problem

Update Java on the Windows client to java version "1.8.0_171" or "1.8.0_181" from Oracle.

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"6.1.1.0","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 December 2019

UID

ibm10734079