Troubleshooting
Problem
When attempting to add a parameter via the ConfigSetter.html tool, a Dialog Box containing an error message appears.
The error is: Undefined
Symptom
Cannot add parameter via ConfigSetter.html
Happens in all Browsers
Dialog box contains "undefined".
Cause
This is caused by not being authenticated to the Cognos Analytics Software prior to attempting to add the Parameter.
Environment
All Platforms.
Resolving The Problem
Open a new Tab in the Browser.
Authenticate to Cognos Analytics using the same host/port that you will use for the ConfigSetter.html
For example:
If you ultimately are going to be using http://machine.domain.com:9300/bi/utils/ConfigSetter.html
Then you should authenticate in a tab against http://machine.domain.com:9300/bi.
Afterwards, open a new tab and run configsetter in that.
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Document Information
Modified date:
12 September 2018
UID
ibm10731369