Troubleshooting
Problem
1. Go to the Work Order Tracking application.
2. Bring up a workorder.
3. Click "Select Owner" icon on the toolbar. At this point the session will hang.
Symptom
Hung session
Resolving The Problem
1. Open Application Designer
2. Move to Application tab and click the Export icon
3. Save library.xml
4. In the file search for "select owner"
5. Delete the below section
<tablecol dataattribute="tkcount" filterable="false"
id="owner_labor_owner_labordiv1_1_1_tbllabor_tablebody_6"/>
1. Open Application Designer.
2. On the application tab, click the import icon
3. Point to the updated version of library.xml
4. Log out and log back in
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.6","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
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Document Information
Modified date:
06 September 2018
UID
ibm10730505