Troubleshooting
Problem
Planning Analytics Applications prompt for CAM authentication with Single-Sign-On (SSO) enabled Cognos Analytics environment.
Environment
Planning Analytics 2.0.4
Single-Sign-On (SSO) enabled Cognos Analytics 11.0.11
Resolving The Problem
1) Stop the "IBM Cognos TM1" service
2) Go to <Planning Analytics Application Server installation directory>/webapps/pmpsvc/WEB-INF/Configuration/
First take the back up of fpmsvc_config.xml and then modify it to update the <gateway uri= /> tag with the value mentioned for ClientCAMURI within the tm1s.cfg file.
3) Start the "IBM Cognos TM1" service
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"Component":"Planning Analytics Application","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
30 July 2018
UID
ibm10719291