HIPER (High Impact and/or Pervasive)
Uploads to Ecurep directories using Testcase Data Exchange hostnames.
Effective 10th March 2025 IBM will discontinue the use of testcase.boulder.ibm.com, transfer.boulder.ibm.com, testcase-yellow.boulder.ibm.com and w3-transfer.boulder.ibm.com hostnames to upload data to IBM ECuRep. The testcase server will be replaced by a new ECuRep server in the US. Customer action will be required to ensure uninterrupted uploads and downloads.
Update 20th March 2025
From Wednesday 2nd April 2025, IBM will initiate the gradual withdrawal of access, to ECuRep directories, using the following hostnames:
testcase.boulder.ibm.com
transfer.boulder.ibm.com
testcase-yellow.boulder.ibm.com
w3-transfer.boulder.ibm.com
The gradual withdrawal of access to ECuRep directories using the above hostnames will start on 2nd April 2025.
It will not be possible to upload to ECuRep directories during the timeframes defined below. Access to upload to the directories will be restored outside these time frames.
1) On Wednesday 2nd and Thursday 3rd April 2025 from 8am EST to 12pm EST .
2) Between Monday 7th and Friday 11th April 2025 from 8am EST to 12pm EST .
3) On Monday 14th , Wednesday 16th and Friday 18th April from 8am EST to 4 pm EST
4) Access to upload to the Ecurep directories on the Testcase servers will be permanently disabled on Monday 21st April 2025 .
Enhanced Customer Data Repository (ECuRep) provides the facility to exchange diagnostic data and is used, for example, when support specialists request that problem information, systems data, diagnostic data, etc. is sent to IBM.
Currently data from Americas customers is uploaded into IBM ECuRep directories on testcase server using the following hostnames:
testcase.boulder.ibm.com
transfer.boulder.ibm.com
testcase-yellow.boulder.ibm.com
w3-transfer.boulder.ibm.com
From 29th October 2024 , uploads to ECuRep will be possible using the following hostnames:
www.ecurep.ibm.com (HTTPs)
ftps.ecurep.ibm.com (FTP over TLS)
sftp.ecurep.ibm.com (Secure FTP (SSH))
From 10th March 2025 the use of the testcase server (testcase.boulder.ibm.com, transfer.boulder.ibm.com, testcase-yellow.boulder.ibm.com, w3-transfer.boulder.ibm.com hostnames) to upload data to IBM ECuRep directories , will be discontinued .
Please read ECuRep’s communication (1.Public Internet IP addresses and host names) available here:
https://www.ibm.com/support/pages/node/7161911
|
testcase.boulder.ibm.com
transfer.boulder.ibm.com
testcase-yellow.boulder.ibm.com
w3-transfer.boulder.ibm.com
|
170.225.126.22
9.214.184.249
|
www.ecurep.ibm.com |
192.148.6.11
2620:1f7:c010:1:1:1:1:11 |
HTTPs |
Static IP access is not intended
|
|
testcase.boulder.ibm.com
transfer.boulder.ibm.com
testcase-yellow.boulder.ibm.com
w3-transfer.boulder.ibm.com
|
170.225.126.22
9.214.184.249
|
ftps.ecurep.ibm.com |
149.81.237.70
52.118.103.99
165.192.140.113 |
FTPs |
Static IP access is not intended |
|
testcase.boulder.ibm.com
transfer.boulder.ibm.com
testcase-yellow.boulder.ibm.com
w3-transfer.boulder.ibm.com
|
170.225.126.22
9.214.184.249
|
sftp.ecurep.ibm.com |
149.81.237.70
52.118.103.99
165.192.140.113 |
sFTP |
Static IP access is not intended |
Questions & Answers
Q1) Am I impacted by this change ?
A1: The ability to upload Ecurep files to IBM may be impacted, if this change to update customer firewalls and to use the following hostnames:
www.ecurep.ibm.com
ftps.ecurep.ibm.com
sftp.ecurep.ibm.com
is not implemented by 10th March 2025 9.00 UTC.
Q2) Which systems can be impacted by this change ?
A2: All systems or customers, who upload Ecurep files using Testcase Data Exchange will be impacted.The impacted hostnames are listed below.
testcase.boulder.ibm.com
transfer.boulder.ibm.com
testcase-yellow.boulder.ibm.com
w3-transfer.boulder.ibm.com
Q3) Who can I contact if I need further information ?
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