APAR status
Closed as unreproducible.
Error description
With 9.4, scrolling in any direction, in Excel 2007 on a Vista PC while connected to a TM1 server results in brief stops every few seconds. If you hold the cursor down it happens every 10 cells or so, if you are just moving around it's every 3 cells or so. It only happens when you're connected to a server and it doesn't have to be a TM1 model open, just a blank sheet exhibits the problem. This is an issue under Vista and on 9.4.1 MR1, and FP1 and FP2. Customer has installed 9.4.1 MR1 FP2 HF16 on a Windows XP / Office 2003 PC and this seems to work ok. Performance is close to / as good as it was on 9.1.3 Customer has tested this on both desktop and laptop clients, running Vista, with the issue occuring in both cases. To ensure this not an issue with the customer's build/implementation of Vista, this has been tested on a standard version of Vista - with the result, this issue still occurs. xxx
Local fix
and this s ems to work ok. Performance is close to / as good as
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgraded to TM1 10.2 FP1 * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PM00897
Reported component name
COG PLAN CONTRI
Reported component ID
5724W23CO
Reported release
840
Status
CLOSED UR3
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2009-11-10
Closed date
2014-01-14
Last modified date
2014-01-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG PLAN CONTRI
Fixed component ID
5724W23CO
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"840","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
08 August 2024