IBM Support

IT46230: POP-UP GUI ERROR [CANNOT READ PROPERTIES OF UNDEFINED (READING CTX)] RUNNING A REPORT

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APAR status

  • Closed as program error.

Error description

  • Running an IBM Storage Protect Plus report can display a pop-up
    messages as follows :
    
    TypeError: Cannot read properties of undefined (reading 'ctx')
      at r.onParamClick (https://<SPPHostAddress>/114.
                         853d9fe4da0dcb47.js:1:17628)
      at https://<SPPHostAddress>/114.853d9fe4da0dcb47.js:1:7540
      at Kl (https://<SPPHostAddress>/main.c7ea80d80e6995d3.js:1:
             3563211)
      at K (https://<SPPHostAddress>/main.c7ea80d80e6995d3.js:1:
            3563378)
      at HTMLElement. (https://<SPPHostAddress>/main.
                       c7ea80d80e6995d3.js:1:3676085)
      at k.invokeTask (https://<SPPHostAddress>/polyfills.
                       b465156b8abff278.js:1:10049)
      at Object.onInvokeTask (https://<SPPHostAddress>/main.
                              c7ea80d80e6995d3.js:1:3598719)
      at k.invokeTask (https://<SPPHostAddress>/polyfills.
                       b465156b8abff278.js:1:9970)
      at A.runTask (https://<SPPHostAddress>/polyfills.
                    b465156b8abff278.js:1:5441)
      at g.invokeTask [as invoke] (https://<SPPHostAddress>/
                                   polyfills.b465156b8abff278.js:1:
                                   11101)
    
    when at any moment, the selection chosen is invalid causing the
    ?Run? button in the lower right corner of the selection wizard
    to become greyed out.
    
    For example in a VM History Report, opening the drop down list,
    unselecting ?All? VMs and closing the drop down list without
    selecting any other VM.
    
    From that moment, the above message is thrown behind the wizard
    window and will be seen in all cases :
    1. After closing the wizard with the 'Cancel' button
    2. After closing the wizard with the 'Run' button after having
       made valid selections.
       In this case the report is successful but the pop-up message
       is displayed in the GUI.
    
    Making an invalid selection without opening a drop down list;
    for example clicking on a cross icon within the selection field;
    will display that field as no selection is done but not grey out
    the ?Run? button.
    In that case, there will be no pop-up message and running the
    report will be executed with the default selections.
    
    |MDVREGR 10.1.15.3 5737SPLUS|
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.6 and later
    
    Additional Keywords: SPP, SPPLUS, TS016222482
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus 10.1.16 and later                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is       *
    * currently projected to be fixed in IBM Spectrum Protect Plus *
    * level 10.1.16.3. Note that this is subject to change at the  *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • The user will not see an undefined error popup after the fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT46230

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1R

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-05-24

  • Closed date

    2024-07-10

  • Last modified date

    2024-07-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1R","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
10 July 2024