IBM Support

PH60645: GENERIC SSL ERROR REPORTED DURING SOME OBSCURE TIMEOUT SCENARIOS

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APAR status

  • Closed as program error.

Error description

  • SSL0212E: SSL Handshake Failed, Internal unknown error. Report
    problem to service...
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM HTTP Server with SSL       *
    *                  enabled                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION: Some failed SSL handshakes are reported *
    *                      with generic error SSL0212E. But        *
    *                      looking more closely, they              *
    *                      distinctly are associated with          *
    *                      unusually long delays.                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When the SSLHandshakeTimeout is found to be expired during a
    write operation rather than a read, customized error messages
    like SSL0267E were not logged
    

Problem conclusion

  • The code was updated to track write timeouts the same as read
    timeouts, allowing SSL0267E to be issued in more cases.
    Additional, trace was updated  provide more detail on
    potential causes of write timeouts.
    
    The fix for this APAR is targeted for inclusion in IBM HTTP
    Server fix packs 8.5.5.26 and 9.0.5.20. For more information,
    see 'Recommended Updates for WebSphere Application Server':
    https://www.ibm.com/support/pages/node/715553
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH60645

  • Reported component name

    IBM HTTP SERVER

  • Reported component ID

    5724J0801

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-04-02

  • Closed date

    2024-05-31

  • Last modified date

    2024-05-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    IBM HTTP SERVER

  • Fixed component ID

    5724J0801

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTJ","label":"IBM HTTP Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
01 June 2024