IT46208: PERFORMANCE & CAPACITY DATA NOT SHOWN FOR VOLUME GROUPS OF THE STORAGE DEVICES WHICH ARE ADDED VIA CALL HOME WITH CLOUD SERVICES

APAR status

• Closed as program error.

Error description

• DETAIL OF PROBLEM (include example(s) of error(s)):
  Even though the performance and capacity data is displayed at
  the device level, it is not available when viewing volume groups
  for the storage systems added via Call Home with Cloud Services.
  
  From the internal logs, it is observed that the processed zip
  file does not contain any volume group related data.
  perf-data-processor-857b57b9fc-lcxj2 perf-data-processor info
  Published on Kafka topic: prod009.data.performance.processed for
  system: 1:4:00000000000XXXXX (UUID: XXXXXXXX, Timestamp:
  1715792561000), messageKey = XXXXXX, cosKey =
  PERFORMANCE/XXXXXXXXXXX/1715792400000/1715792561000/XXXXXXXX.zip
  

Local fix

• NA
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring storage which has      *
  * Volume Groups and is monitored via Call Home with Cloud      *
  * Services                                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Even though the performance and capacity data is displayed   *
  * at                                                           *
  * the device level, it is not available when viewing volume    *
  * groups                                                       *
  * for the storage systems added via Call Home with Cloud       *
  * Services.                                                    *
  *                                                              *
  * From the internal logs, it is observed that the processed    *
  * zip                                                          *
  * file does not contain any volume group related data.         *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 2Q24   [ 54X-IBM-SI ]
  ( release target 2Q 2024 / June )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels