Troubleshooting
Problem
When migrating form factors to OVA, users might see errors during the import of the CSV, if the new ISO is not generated using the same encryption secret that was used on the previous version.
Symptom
Try populating public_key_jwk in keystore for id nnnnnnn-nnnn-nnnn-nnnn-nnnnnnnnnnnn
uncaught exception: Error: error:1C800064:Provider routines::bad decrypt
at Decipher.final (node:internal/crypto/cipher:199:29)
at decrypt (/app/node_modules/apic-util/src/util.js:1060:30)
at transform (/app/transform/transform.js:511:48)
at processTicksAndRejections (node:internal/process/task_queues:95:5)
at /app/load.js:333:17
at pipeLogs (/app/lib/util.js:375:9)
at run (/app/load.js:332:13) {
library: 'Provider routines',
reason: 'bad decrypt',
code: 'ERR_OSSL_BAD_DECRYPT'
}
Errored and exiting : Error: error:1C800064:Provider routines::bad decrypt
at Decipher.final (node:internal/crypto/cipher:199:29)
at decrypt (/app/node_modules/apic-util/src/util.js:1060:30)
at transform (/app/transform/transform.js:511:48)
at processTicksAndRejections (node:internal/process/task_queues:95:5)
at /app/load.js:333:17
at pipeLogs (/app/lib/util.js:375:9)
at run (/app/load.js:332:13) {
library: 'Provider routines',
reason: 'bad decrypt',
code: 'ERR_OSSL_BAD_DECRYPT'
}
Resolving The Problem
For form factor migration you should ensure you set the encryption-secret for your v10 deployment to be the same as the encryption-secret extracted from your v2018 source deployment as described in Installing the v10 target system on VMware
For OVA upgrade, ensure you used the same apicup project directory that you used to generate the v2018 instance to generate the v10 instance as described in Preparing the 2018 deployment for upgrade
Related Information
Document Location
Worldwide
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Document Information
Modified date:
29 April 2024
UID
ibm17149314