IT45922: ADDING OR MONITORING F900 USING SSH FAILS

APAR status

• Closed as program error.

Error description

• Adding or monitoring FS900 using SSH authentication rather than
  user name and password does not work after the 4Q23 Storage
  Insights update deployed in December.  Test Connection and Data
  Collection (probe and performance monitor) fail.
  

Local fix

• Circumvent this problem by changing the connection method to
  user name and password to regain connectivity.  Right click the
  device and select Connections > Modify Connection. Change the
  Authentication field from "Secure Shell (SSH)" to "User Name and
  Password" and enter the appropriate credentials.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users monitoring FS900 using SSH        *
  * authentication                                               *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Adding or monitoring FS900 using SSH authentication rather   *
  * than                                                         *
  * user name and password does not work after the 4Q23 Storage  *
  * Insights update deployed in December.  Test Connection and   *
  * Data                                                         *
  * Collection (probe and performance monitor) fail.             *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 2Q24   [ 54X-IBM-SI ]
  ( release target 2Q 2024 / May )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels