IBM Support

Files referenced by API Connect Gateway service identification credentials must be in PEM or P12 format

Troubleshooting


Problem

Users will experience a problem with their API Connect Gateway service not being able to start up if they have configured the Certificate or key referenced by the identification credentials with a file that doesn't have file extension pem or p12.

Symptom

Diagnosing The Problem

Users might see entries in the logs like:
20240101T000000.000Z [0x88e00133][apic-gw-service][error] apic-gw-service(default): tid(353): Error starting API Connect Gateway Service server: Error: error:0909006C:PEM routines:get_name:no start line
20240101T000000.000Z [0x88e00127][apic-gw-service][error] apic-gw-service(default): tid(353): Stack trace for previous error: 
    at Object.createSecureContext (_tls_common.js:130:17)
    at Server.setSecureContext (_tls_wrap.js:1331:27)
    at Server (_tls_wrap.js:1186:8)
    at new Server (https.js:70:3)
    at Object.createServer (https.js:106:10)
    at startServers (/root/gateway-director/app.js:316:29)

Resolving The Problem

Update the file(s) so they have a file extension of pem or p12 (if appropriate).

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB67","label":"IT Automation \u0026 App Modernization"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"ARM Category":[{"code":"a8m0z0000001it3AAA","label":"API Connect-\u003EManagement and Monitoring (MM)-\u003EGateway Service"}],"ARM Case Number":"TS015951393","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Document Information

Modified date:
18 April 2024

UID

ibm17147927

Page Feedback