APAR status
Closed as documentation error.
Error description
We can?t upload gz files other than csv format. When we try to upload those files, " ***.gz is not a supported file type." error occurs. Also, a manual describes that multiple files can be compressed into .gz file for a one-step upload, which is possible with zip files, but not with gz files.
Local fix
use zip file for uploading
Problem summary
**************************************************************** * USERS AFFECTED: * * ca users * **************************************************************** * PROBLEM DESCRIPTION: * * We can?t upload gz files other than csv format. * * When we try to upload those files, the following error * * occurs. * * * * ***.gz is not a supported file type. * * * * Also, the manual describes that multiple files can be * * compressed into .gz file for a one-step upload. * * https://www.ibm.com/docs/en/cognos-analytics/11.2.0?topic=da * * ta-uploaded-files * * * * It is possible with zip files, but not with gz files because * * multiple files cannot be compressed to gz unless we are * * grouped together by tar archive, etc. * * * * TESTCASE DETAILS: * * Reproduced on CA 11.2.4 GA and CA 11.2.4 FP1 * * * * # Steps to reproduce * * 1 Download APAR.7z and extract the file. * * Note: You can see gz files under APAR\data\gz folder. I * * compressed each Cognos sample file with 7zip tool. * * * * 2 Launch CA portal. * * 3 Upload "Customer_analysis_csv1.csv.gz" to CA portal. * * Note: You can upload the file without error. * * * * 4 Upload other gz file such as "Weather_analytics.xlsx.gz". * * Defect1: The following error occurs. * * Weather_analytics.xlsx.gz is not a supported file type.(see * * Defect.png in the screen shot folder of the attached zip * * file) * * Expect: We can upload the file without error. * * * * # Investigation * * Even if the gz file name was changed form "***.xlsx.gz" to * * "***.gz", the same error occurs. * * * * # Workaround * * Use zip file. * * * * # Attached file * * APAR.7z( * * cmplst.txt * * screen captures * * logs: cogaudit.log/cognosserver.log (No error outputted) * * ) * * * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The updates are published in CA Docs 12, 11.2, and 11.1 https://www.ibm.com/docs/en/cognos-analytics/12.0.0?topic=files- supported-file-types https://www.ibm.com/docs/en/cognos-analytics/11.2.0?topic=files- supported-file-types https://www.ibm.com/docs/en/cognos-analytics/11.1.0?topic=data-u ploaded-files
Temporary fix
Comments
APAR Information
APAR number
PH53449
Reported component name
COGNOS ANALYTIC
Reported component ID
5724W12XX
Reported release
B21
Status
CLOSED DOC
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-03-22
Closed date
2024-03-27
Last modified date
2024-03-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B21","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
04 April 2024