APAR status
Closed as program error.
Error description
After having created an Operational Overview report in the IBM Storage Protect Operations Center (OC) sending the report fails with the misleading messages: Completed with errors Failed to send report My_Report_Name. Ensure that the email server (mail_server_ip_address) is running, and that there are no network issues. ================= Diagnostic steps: No issues are found concerning the mail server or the network. Sending a customized SQL Builder report works. Sending an Operational Overview report works if the Client Summary section was not selected and included. ============================== |MDVREGR 8.1.21.000-5608E01UI| Affected product versions: IBM Storage Protect Operations Center version 8.1.21.000 and later versions on all supported platforms ==================== Additional Keywords: TS015114394 OC TSM SP spectrum protect reports IT44563
Local fix
Deselect the Client Summary section in the Operational Overview report or create a customized SQL Builder report.
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Storage Protect server users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
This problem was fixed.Affected platforms: AIX, Linux, and Windows.Recommendation: Apply fixing level when available. This problem is currently projected to be fixed in level 8.1.23. Note that this is subject to change at the discretion of IBM
Temporary fix
Comments
APAR Information
APAR number
IT45527
Reported component name
TSM OPERATIONS
Reported component ID
5608E01UI
Reported release
810
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2024-02-20
Closed date
2024-05-30
Last modified date
2024-05-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM OPERATIONS
Fixed component ID
5608E01UI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"810"}]
Document Information
Modified date:
30 May 2024