APAR status
Closed as program error.
Error description
When importing an LDAP certificate through the CDM Admin Console, the task fails with no such file or directory, specifically stating the following error: "/bin/sh: /usr/lib/jvm/jre/bin/keytool: No such file or directory" Affeceted. levels: IBM Storage Copy Data Management (SCDM) 2.2.21
Local fix
To resolve this issue complete the following steps: 1) Take a snapshot of the appliance through vCenter. 2) After taking a snapshot, SSH into the SCDM appliance as the root user and enter the following command: rm -rf /usr/lib/jvm/jre 3) In the terminal, create a link by using the ln command: ln -s /opt/ibm/java-x86_64-80/jre /usr/lib/jvm/jre 4) Finally, reboot the SCDM appliance.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Copy Data Management version 2.2.21 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * currently projected to be fixed in IBM Spectrum Copy Data * * Management level 2.2.22. Note that this is subject to change * * at the discretion of IBM. * ****************************************************************
Problem conclusion
When customer tries to import LDAP certificate via IBM Storage Copy Data Management admin console, it fails to do so. The root cause of this issue is identified and fixed.
Temporary fix
Comments
APAR Information
APAR number
IT44663
Reported component name
SPECTRUM COPY D
Reported component ID
5737B3400
Reported release
22L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-10-04
Closed date
2023-11-08
Last modified date
2023-11-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SPECTRUM COPY D
Fixed component ID
5737B3400
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS57AN","label":"IBM Storage Copy Data Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"22L","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
13 March 2024