IT44154: RESTORE JOB KEEPS RESOURCES IN AN ACTIVE STATE

APAR status

• Closed as program error.

Error description

• While running the IBM Spectrum Copy Data Management restore
  jobs, some jobs might complete successfully, however, it causes
  the resources to be in an active state. This happens when the
  mail server configured in the job (SMTP) is unavailable for any
  reason.
  
  The job log will report the following messages:
  
  Task: 1 COMPLETED
  
  Task: 2 COMPLETED
  
  job policy RST_ORA_ATL_NHQEV810_SBB_LATEST completed with
  status RESOURCE ACTIVE id 1687418629178.
  
  
  The job will fail and be left in a state where all resources
  are still mounted (disks, database,...) but there is no way to
  cancel the restore and cleanup the resources.
  
  Affected versions: All IBM Copy Data Management 2.2.x versions
  on all supported platforms.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Copy Data Management level 2.2.16 till 2.2.20   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * currently projected to be fixed in BM Spectrum Copy Data     *
  * Management level 2.2.20.1 and 2.2.21. Note that this is      *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• When SMTP notification fails it was changed so that the restore
  job will now function normally, and not be affected by the
  failure to send the email notification.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SPECTRUM COPY D

• Fixed component ID

  5737B3400

Applicable component levels