IBM Support

Support to update device data from Kiosk Launcher settings

Release Notes


Abstract

A new "Update Device Data" option is available in the Kiosk Launcher settings. This enables users to manually take control and trigger connecting from the Kiosk Launcher settings to update device data.

Content

Users are unable to get the automatic app updates and must wait until the client/server sync occurs successfully. These updates had to be done through the MaaS360 core app, which was not allowed in the Kiosk Launcher.

Previously, to update device data, the user must either exit the Kiosk app, allow the MaaS360 core app in the Kiosk, or request refresh data from the MaaS360 portal.

In this release, MaaS360 introduces a new Update Device Data option for updating device data without exiting Kiosk mode. It enables users to manually take control and trigger connecting from Kiosk Launcher settings to update device data.

The path to the new policy setting is Security > Policies > Android MDM policy > Android Enterprise Settings > COSU (Kiosk mode) > Kiosk Additional Settings.

Administrators can configure the showUpdateDeviceDataOptionInKiosk in the Kiosk Additional attributes field with its value true/false. When this policy is set to true, the Update Device Data option will be displayed in the Kiosk setting. By default, it is set to true. For more information, see Kiosk Additional Settings

Kiosk Additional Setting option

Users can click the Update Device Data option in the Kiosk settings to establish the connection and manually request device data updates from the Kiosk.

Update Device Data option on Kiosk Update Device Data notification on Kiosk

[{"Type":"MASTER","Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSXX","label":"IBM MaaS360"},"ARM Category":[{"code":"a8m3p000000hCHXAA2","label":"DEVICES"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Document Information

Modified date:
14 March 2024

UID

ibm17137197