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Abstract
This Fix Pack will address problems found in Netcool/Impact V7.1.0
Download Description
*****************************************************************
* A change introduced by this Fix Pack might negatively
* affect existing product function.
*
* Please refer to APAR IJ07083 for a description of the
* problem and corrective action.
*
* Evaluate this APAR for the potential impact in your environment.
******************************************************************
/***********************************************************
Note: Refreshed FP11, released on the 30th Aug, has Java Version updated to 1.7.0 SR10 FP10.
Previous FP11 (released on Aug 11th) used Java version 1.7.0 SR10 FP5.
If you have already updated to this earlier FP11, then it is advisable to upgrade to this newer version to get the latest Java version 1.7.0/
***********************************************************/
7.1.0.11 Release addresses the problems that have been reported in IBM Tivoli Netcool/Impact version 7.1, 7.1.0.1, 7.1.0.2, 7.1.0.3, 7.1.0.4, 7.1.0.5, 7.1.0.6, 7.1.0.7, 7.1.0.8, 7.1.0.9, and 7.1.0.10. This is a Fixpack only release and not a refresh of full installer (Impact 7.1.0.4 was both). It can only be applied on a previous Impact 7.x release (7.1, 7.1.0.1, 7.1.0.2, 7.1.0.3, 7.1.0.4, 7.1.0.5, 7.1.0.6, 7.1.0.7, 7.1.0.8, 7.1.0.9, and 7.1.0.10).
Note: Impact 7.1.0.4 Release is both a Fixpack and also GA Install Refresh Release. If you are planning to Install Impact 7.1.x for the first time, you can do a direct 7.1.0.4 Full Install and then can apply Impact 7.1.0.11 on top of it (Instead of starting with Impact 7.1.0.1). For those migrating from previous releases (5.1.1 or 6.1/6.1.1), you can install Impact 7.1.0.4, migrate directly to 7.1.0.4 and then apply 7.1.0.11 Fixpack.
You can access the Impact 7.1.0.4 README here:
The following table contains a list of files included in this Fix Pack and operating systems associated with these files:
Platform | File |
AIX | 7.1.0-TIV-NCI-AIX-FP0011.zip |
Linux | 7.1.0-TIV-NCI-LINUX-FP0011.zip |
Solaris | 7.1.0-TIV-NCI-SOLARIS-FP0011.zip |
Windows | 7.1.0-TIV-NCI-WINDOWS-FP0011.zip |
zLinux | 7.1.0-TIV-NCI-ZLINUX-FP0011.zip |
all platforms * 7.1.0-TIV-NCI-FP0011.README
Note: The installer only works for 64 bit architectures
Note: Whenever <ARCH> is used in the text of this readme, as part of the filename of the Fix Pack package, it refers to, and can be substituted for one of the following operating systems:
· AIX
· Linux
· Solaris
· Windows
· zLinux
2.0 Hardware and software requirements
For information about supported hardware and software, check the Software Product Compatibility Reports (SPCR) here:
http://www-969.ibm.com/software/reports/compatibility/clarity/index.html
And the Planning Section in the Netcool/Impact Administration Guide:
4.0 Additional information
For Tivoli Netcool/Impact 7.1.0.11 Documentation, please refer to:
http://www.ibm.com/support/knowledgecenter/SSSHYH_7.1.0.11/com.ibm.netcoolimpact.doc/welcome_kc.html
As of NOI 1.4.0.4 Q1 2017 / Impact 7.1.0.9, Impact will no longer automatically create indexes on the events history table for the filter date column (FIRSTOCCURRENCE by default) and the Identity field for Seasonality. It is the responsibility of the database admin to construct (and maintain) appropriate indexes on the REPORTER history database. It is recommended to review the filter fields for the reports as a basis for an index, plus review if an index is required for Identity fields.
5.0 List of APARs
5.1 Fixes (APARs) Included in this Fix Pack
The following Netcool/Impact APARs are delivered with Fix Pack 11:
IV85196: COMMANDLINEMANAGER SERVICE DOESN'T STOPS ON SECONDARY IMPACT SERVERS
IV89803: MESSAGE-ID LINE FROM SENDEMAIL() FUNCTION NOT LOGGING
IV92289: DATA SOURCE CONNECTION EXCEPTION IS NOT PRINTED IN THE LOG
IV93863: MYSQL FIELD WITH NULL VALUE CAUSES POLICY EXCEPTION
IV94914: WHEN USING THE GETHTTP FUNCTION, THERE IS A NEED TO FORCE THE HTTPCLIENT TO TREAT THE CONTENT WITH UTF-8 ENCODING
IV95113: MULTILINE TEXT FORM NEEDED WHERE ONLY SINGLE LINE EXISTS FOR EMAIL FORM
IV96096 : NEED TO REMOVE HARD CODED LIMIT ON PROCESSOR THREADS ON HIBERN
IV96492: NOI POLICY ...ORA-01795: MAXIMUM NUMBER OF EXPRESSIONS IN A LIST IS 1000
IV96893: SNMP DSA INTERACTION WITH SNMP API DOES NOT ACCOUNT FOR THE RETRY COUNT PROPERTY AND DOCUMENTATION IS LIMITED
List of Impact APARs that have documentation updates or have additional information:
IV85196: COMMANDLINEMANAGER SERVICE DOESN'T STOPS ON SECONDARY IMPACT SERVERS
IV89803: MESSAGE-ID LINE FROM SENDEMAIL() FUNCTION NOT LOGGING
IV94661: DOC UPDATE REGARDING MIB FILES WHICH CONTAIN UNDERSCORES
IV94871: ADD OPTIONAL REQUEST PARAMETER TO WEBSERVICE POLICY
IV95408: EXAMPLE LARGE MODEL DATA PROVIDER POLICY NEEDED FOR ORACLE
IV95708: POLICY EXCEPTION: JZ0S8: AN ESCAPE SEQUENCE IN A
SQL QUERY WAS MALFORMED: WHEN USING SINGLE QUOTE AND CURLY BRACKET '{
IV96187: DOCUMENT THE CONSOLIDATEFILTERS PROPERTY
IV96361: IMPACT 7.1 DOCS NEED TO BE UPDATED TO INCLUDE SELINUX RESTRICTIONS
IV96893: SNMP DSA INTERACTION WITH SNMP API DOES NOT ACCOUNT FOR THE RETRY COUNT PROPERTY AND DOCUMENTATION IS LIMITED
IV97402: HOW TO RECOVER FROM MISSING OR FORGOTTEN LDAP BIND USER'S PASSWORD
To check the APARs that were part of the previous FixPack (7.1.0.10), please check this link:
6.0 New support and features
· TLS 1.2 Support for MSSQL DSA
6.1 Browser Support with Fix Pack 11
Impact 7.1.0.11 supports:
Firefox ESR 52
Internet Explorer 11
6.2 Component Updates
Java has been updated to version 1.7.0 SR10 FP10
WebSphere Application Server Liberty has been updated to version 17.0.0.2
6.3 Enhancements in Fix Pack 11
Fix Pack includes the following enhancements:
· UI Data Provider: ability to support ISO interval output parameter.
Please refer to the Policy Reference Guide:
https://www.ibm.com/support/knowledgecenter/SSSHYH_7.1.0.11/com.ibm.netcoolimpact.doc/policy/ipl_functions_list.html
And more specifically, the ISOIntervalsToSeconds page:
https://www.ibm.com/support/knowledgecenter/SSSHYH_7.1.0.11/com.ibm.netcoolimpact.doc/policy/impr_isointervalstoseconds_c.html
7.0 Known Issues in Fix Pack 11
Prerequisites
This is a Fixpack only release and not a refresh of full installer (Impact 7.1.0.4 was both).
It can only be applied on a previous Impact 7.x release (7.1, 7.1.0.1, 7.1.0.2, 7.1.0.3, 7.1.0.4,
7.1.0.5, 7.1.0.6, 7.1.0.7, 7.1.0.8, 7.1.0.9 and 7.1.0.10 ).
Note: Impact 7.1.0.4 Release is both a Fixpack and also GA Install Refresh Release.
If you planning to Install Impact 7.1.x for the first time, you can do a direct 7.1.0.4 Full
Install and then can apply Impact 7.1.0.8 on top of it (Instead of starting with Impact 7.1.0.1).
For those migrating from previous releases (5.1.1 or 6.1/6.1.1), you can install Impact 7.1.0.4,
migrate directly to 7.1.0.4 and then apply 7.1.0.11 Fixpack.
Installation Instructions
3.0 Installation information
Note 1: If you plan to install 7.1.0.11 from Passport Advantage, the version of Installation Manager on your machine should be 1.8.3 or higher. Older Installation Manager (1.7.3 for example) will not work because of older SSL code.
Note 2: Starting with Impact 7.1.0 Fix Pack 10, a new utility is now available (and run automatically right before the update; unless the update is done via the Passport Advantage repository!). This new utility is the Impact server Health Check utility! This utility will perform an overall Health Check of Impact, prior to allowing the update installer to continue with the update. The utility is also available as a standalone utility; which can be retrieved via the following url:
http://www-01.ibm.com/support/docview.wss?uid=swg22004586
3.1 Dependencies
This Impact 7.1.0.11 fixpack is a cumulative fixpack, in other words you can apply it to any of the previous 7.x releases (7.1, 7.1.0.1, 7.1.0.2, 7.1.0.3, 7.1.0.4, 7.1.0.5, 7.1.0.6, 7.1.0.7, 7.1.0.8, 7.1.0.9, and 7.1.0.10) including Intermix Fix releases (IF2, IF3 and IF4) for both Impact Core and Impact for NOI releases.
Note: If you plan to install 7.1.0.11 from Passport Advantage, the version of Installation Manager on your machine should be 1.8.3 or higher.
3.2 Before you begin applying the Fix Pack
1. Backing up Directories
To apply this Fix Pack you will need 3 GB of free disk space
Check Instructions mentioned here:
2. Backup the entire Impact directory
This Fix Pack does not backup the entire Impact application. It only makes a backup of Impact configuration files.
A backup copy of Impact configuration files is located at [ImpactInstallDirectory]\backup\install
3.3 Extracting Fix Pack files
3.3.1 Extracting on Linux, Solaris, AIX , Windows and zLinux platforms
1. Copy the 7.1.0-TIV-NCI-<ARCH>-FP0011.zip file to your system.
2. Create a directory Impact_FP11 for example.
3. Unzip the file 7.1.0-TIV-NCI-<ARCH>-FP0011.zip to directory Impact_FP11.
3.3.2 Fix pack directories
When you extract the Fix Pack file, the following directories are created:
ImpactExtRepository (Contains Impact Extensions for NOI, Server and GUI Server updates)
ImpactRepository (Contains Impact Server and GUI Server updates)
response files (Contains response files for silent update)
scripts files (Contains installer update files)
and the following files are available:
update_console.sh (Update in console mode)
update_gui.sh (Update in GUI mode)
update_silent.sh (Update in Silent mode)
NOTE: Starting with Fix Pack 10, before the Fix Pack is installed; an overall Impact server Health Check is automatically performed. This process may take some time to complete; depending on environmental conditions. Then, depending on the outcome of the Health Check; the installer will continue or abort the Fix Pack installation process. The installation process will not be allowed to start, unless all Health Check conditions are met. If issues are detected by the Health Check process; information will be shown on the noted logs. General information can be found here:
<impact_installdir>/logs/impact_server_health_check.log
3.3.3 Installing Fix Pack in GUI and Console Mode
Check Instructions Here:
3.3.4 Installing Fix Pack in Silent Mode
Check Instructions Here:
3.4 Installation in a Cluster Environment
Stop all Impact servers in a cluster environment before and after each update.
Example: A two server cluster would be updated as follows:
Stop all servers in the cluster
Update the primary
Stop the primary
Update the secondary
Stop the secondary
Start the primary
Start the secondary
3.5 Post Fix Pack Considerations
The Browser cookies and cache should be cleaned up before launching the UI. If you are using IE and have the Impact URL saved to your Favorites, then you must ensure that the "Preserve Favorites website data" is not enabled.
3.6 Rollback to previous version
You can remove the Fix Pack by doing a rollback to a previous version.
This rollback process is different from uninstall which removes Impact product entirely.
Check instructions here:
Note 1: If you are rolling back to Impact 7.1.0.1 or 7.1 GA, you must not run the Rollback feature directly from Installation Manager. Instead, the rollback scripts (rollback_gui/rollback_console) and restore script (restore_from_backup) scripts located at IMPACT_HOME/install/rollback should be run. Details here:
Note 2: If during rollback, you intent to skip multiple Fix Packs (for example, after upgrading from FP4 to FP5, and then to FP5 to FP7, and then FP11; and then rollback from FP11 all the way to FP4); you could potentially run into an issue where start/stop scripts for either Impact GUI and Impact server may no longer function properly. To correct the issue; run the restore_from_backup script (described above). Better yet, it is best to roll back one Fix Pack level at a time!
3.7 Recovering from a failed Fix Pack installation
Check instructions here:
3.8 Policies overwritten by this Fix Pack
When applying Test Fixes and Interim Fixes/Fix Packs to an existing system, the policies
provided by Netcool/Impact may be overwritten with newer versions to fix issues. If these policies contain custom changes, you will need to update these newer files with the custom changes.
If you are using a Netcool Operations Insight (NOI) install, the following policies would be overwritten:
NCI_DefaultValues_configure.js
NOI_CONSTANTS.js
NCI_NOI_ORACLEQUERY.js
NCI_RE_GETGROUPEVENTS.js
NCI_RE_PROCESS.js
NCI_RE_GETGROUPTIMELINE.js
NCI_seasonalityProcess.js
NCI_SE_GETHISTORICALEVENTS.js
Problems (APARS) fixed
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Document Information
Modified date:
23 June 2018
UID
swg24043858