IJ50087: IJ50087 MxwoProcessing class changes related to APAR IJ47084

APAR status

• Closed as program error.

Error description

• The reported issue  was introduced by  MASISMIG-42099 in TPAE
  7.6.1.3 IFIX - IJ47084 WORK ORDERS CREATED OFFLINE ON MOBILE
  HAVE INCORRECT STATUS DATES.
  After upgrade from 7.6.1.2 to 7.6.1.3 we are facing and issue
  when the object structure has inbound processing class
  psdi.iface.app.wo.MaxWOProcess, the following error appears when
  using MXLoader standard:
  psdi.util.MXSystemException: BMXAA4214E - An unknown error has
  occurred. Please contact your system administrator for
  assistance. Gather the logs from the <HOME> directory and
  determine where and why the error occurred. Null
  
  If we tried the same integration process using UI importing data
  into applications, we get the error in the attachment.
  
  
  We found out that if we use the same integration class from
  7.6.1.2 the error is not displayed.
  
  
  The steps to replicate are:
  
  1. Have an object structure with the inbound processing class
  psdi.iface.app.wo.MaxWOProcess. For this example, the standard
  MXWODETAIL object structure will be used to import services
  (WPSERVICE) to a workorder (it works in the same way with the
  WPMATERIAL object)
  
  2. Have a workorder in WAPPR status
  
  3. Use the MXWODETAIL object structure to import planned
  services into Maximo, either through MXLoader or through
  Maximo's Import Applications functionality.
  
  4. When trying to import a service,
  
  Maximo responds with the following error:
  
  psdi.util.MXSystemException: BMXAA4214E - An unknown error has
  occurred. Please contact your system administrator for
  assistance. Gather the logs from the <HOME> directory and
  determine where and why the error occurred. Null
  

Local fix

• n/a
  

Problem summary

Problem conclusion

• This problem is not applicable to Manage 8.7 or later. It will
  be fixed in an IFIX for 7.6.1.3 and a Patch for 8.6.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels