APAR status
Closed as program error.
Error description
After the Storage Insights production deployment in January 2024, the following alert triggered with a condition of "Error" or "Not Successful": Storage System Performance Monitor Status There are a few causes of this which may result in performance monitor to go to error for a short period of time, such as: Deployment and subsequent data collector upgrade could have caused some performance samples to be missed, or intermittent connectivity between the data collector and storage device may cause some performance samples to be missed. When reviewed, the subsequent performance data collection had resumed successfully: Data Collection Status: Running Probe Status: Successful Performance Monitor Status: Running
Local fix
Add 30 minute delay/check to confirm condition remains before sending alert.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring performance of storage * * devices * * * **************************************************************** * PROBLEM DESCRIPTION: * * After the Storage Insights production deployment in January * * 2024, the following alert triggered with a condition of * * "Error" * * or "Not Successful": * * * * Storage System Performance Monitor Status * * * * There are a few causes of this which may result in * * performance * * monitor to go to error for a short period of time, such as: * * Deployment and subsequent data collector upgrade could have * * caused some performance samples to be missed, or * * intermittent * * connectivity between the data collector and storage device * * may * * cause some performance samples to be missed. * * * * But when reviewed, the subsequent performance data * * collection * * had resumed successfully: * * * * Data Collection Status: Running * * Probe Status: Successful * * Performance Monitor Status: Running * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 1Q24 [ 54X-IBM-SI ] ( release target 1Q 2024 / February ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT45416
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2024-02-05
Closed date
2024-02-12
Last modified date
2024-02-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
13 February 2024