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PH59574: INVALID PASSWORD WITH CPSM WUI SIGNON IF CHANGING PASSWORD AT SAME TIME FOR AN MFA USERID

A fix is available

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APAR status

  • Closed as program error.

Error description

  • You are signing onto a CPSM WUI ( CICSPlex SM Web User Interface
    ) browser with a userid that utilizes Multi-Factor
    Authentication. At the same time you are signing on, you are
    also trying to change your password.
    
    You enter the correct current password and valid new password,
    and get an error message stating your password is invalid. But
    your password was successfully changed to your new one. If you
    then attempt to sign on using the new password, it is
    successful.
    
    If you capture an SVC dump of the WUI region with CICS trace
    turned on, all components at 1 except EI and XS both at '1-2',
    you'll see trace entries for
    
    
    EXEC CICS CHANGE PHRASE  (successful)
    
    followed by an entry for
    
    
    EXEC CICS VERIFY PHRASE
    
    which fails, and the following exception trace is made:
    
    XS FE04 XSSB  *EXC* FUNCTION(INQUIRE_PASSWORD_DATA)
    
                       RESPONSE(EXCEPTION) REASON(INVALID_PASSWORD)
    
                       SAF_RESPONSE(8) SAF_REASON(0)
    
                       ESM_RESPONSE(8) ESM_REASON(0)
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All CICSPlex SM Users                        *
    ****************************************************************
    * PROBLEM DESCRIPTION: The CPSM WUI incorrectly reports        *
    *                      EYUVC1030E when changing a password     *
    *                      or password phrase for a user id        *
    *                      configured with Multi-factor            *
    *                      Authentication (MFA).                   *
    ****************************************************************
    * RECOMMENDATION: The PTFs addressing this APAR should be      *
    *                 applied to all WUI regions.                  *
    ****************************************************************
    When changing the password/password phrase of a user id using
    the CPSM WUI application, after the change the user is logged
    into the WUI, with days until password expire and last log in
    date/time being displayed. These are output in message
    EYUVC1000 on a successful login, after a the change is complete.
    
    However,  when a user employing MFA or other forms of one-time
    password, uses the WUI to change password/pass phrase, the
    change completes successfully. However to complete
    the login process and extract the other details displayed the
    WUI performs a CICS VERIFY call with the new password without
    an MFA token which fails. This failure causes the WUI to
    abort the login and produce message:
       EYUVC1030E Invalid user name or password. Try again.
    This is produce even though the password/pass phrase has been
    successfully changed.
    
    Additional Keywords: PH59546 PH59547
    

Problem conclusion

  • The WUI processing for change user password or pass phrase
    has been updated to extract LASTUSETIME and DAYSLEFT values,
    which are returned on successful login, from the CHANGE PHRASE
    call. Allowing the WUI to successfully complete login in this
    described scenario.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH59574

  • Reported component name

    CICS TS Z/OS V5

  • Reported component ID

    5655Y0400

  • Reported release

    20M

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-02-01

  • Closed date

    2024-05-14

  • Last modified date

    2024-06-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    PH60714 UI96888 UI96889

Modules/Macros

  • EYU0VPSN
    

Fix information

  • Fixed component name

    CICS TS Z/OS V5

  • Fixed component ID

    5655Y0400

Applicable component levels

  • R20M PSY UI96889

       UP24/05/23 P F405

  • R30M PSY UI96888

       UP24/05/18 P F405

Fix is available

  • Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.

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Document Information

Modified date:
03 June 2024